Forcing functions are a super way to help make things foolproof, or better, errorproof — as all of us make mistakes with designed things without being fools. You may have used your own forcing function when, in an attempt to make sure you remember your passport or tickets before a flight, you put them directly in front of the door so you couldn’t open it without noticing them. That little dialogue that asks you if you want to save your changes before closing your work, that’s a forcing function too.

My first memory of understanding a forcing function was when working with a giant machine capable of cutting through 100 pieces of paper at a time. The two buttons to operate it were on opposite sides of the machine. I couldn’t start the machine without spreading my arms out wide. There was then no way to also accidentally have your fingers in with the paper and near the blades when it started. Smart.

I learned this sense of forcing function from Don Norman’s classic The Design of Everyday Things. Also from Don, see Mapping.

The other sense of forcing functions for productivity is also really useful: helping kick ourselves into action.

Forcing function — design

This acronym acts as a handy checklist to consider and clarify roles and responsibilities for projects. You could even build a table — a Responsibility Assignment Matrix —  with what needs to happen and the people who are involved identifying what relationship each person has for each task. In particular, sometimes making it clear who doesn’t have a say can be the most helpful thing to do. It breaks down somewhat like this:

Responsible
Who will actually be responsible for doing the task.

Accountable
Who is accountable for it being completed and achieving its goals.

Consulted
Whose opinion will be sought for the task, though they won’t be doing it themselves.

Informed
Who doesn’t get a say in the task, but will be kept informed of how it’s going.

RACI

Also known as Brandolini’s Law, this is the simple observation that it’s far easier to produce and spread BS, misinformation and nonsense than it is to refute it.

In fact, the iSchool at University of Washington launched a course on Calling Bullshit with the first class being booked up within one-minute of registration. The professors, Carl Bergstrom and Jevin West have since written a book: Calling Bullshit: The Art of Skepticism in a Data-Driven World.

Phil Williamson in Nature also wrote a nice article emphasizing that we should take the time and effort to correct misinformation where we can. In it, he proposed the idea that “The global scientific community could…set up its own, moderated, rating system for websites that claim to report on science. We could call it the Scientific Honesty and Integrity Tracker, and give online nonsense the SHAIT rating it deserves.”

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The BS asymmetry principle